Paul,
Care to share a name, machine type etc?? Also your feeling of the way they approach their clients? I know I will fit in whatever clients I can to suit them (with the single exception of dates I cannot process - such as days IO teach at TAFE and my RDO )

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"I spent most of my money on booze, women and fast cars, the rest I wasted" George Best (arguably one of the best footballers ever!) R I P