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Quality Control Olive Oil quality is of utmost importance to consumers and producers. Discuss quality methods, and best practices.

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  #1  
Old October 10th, 2002, 01:14 PM
Ko Denhamer
 
Posts: n/a
import & quality guarantee

<table border=0 cellpadding=2 cellspacing="0"><tr><td>
<pre>Jay:

I'm not sure where you're located but realize that in some countries
sending a post dated check is illegal!

Another thing I do not understand: are you importing yourself (buying
from a supplier outside your country) or sourcing locally (buying in the
country where you do business)?

Is the product you buy in "bulk" or packed in your packaging (realize
that this complicates matters: what do you want done with "your" product
if it turns out to be non-conform???). These are important considerations
and I suggest you "cover" these things clearly in a contract between you
and the buyer.

At first glance it looks like you and your supplier still need to
establish a realtionship & trust each other.(yes it goes both ways)...99%
of business is built on trust. The easiest way out may be to follow the
some of the rules of international business as described in the INCO
terms (your banks international business should be able to help you..or
search the web) and talk to your banker about a letter of credit. (yes
you'll have to do some learning!)

The LC is an instrument which describes the conditions which have to
occur for your bank to pay the funds. In fact these terms have to be
unambiguous (remember the bank has to be able to decide if the terms are
met and will only be able to do so if they are clear and uncontestable).

Typically the terms provide for payment against delivery of shipping
documentation (showing proof that the right volume of the right product
was shipped and delivered), in your case the only thing you can may be do
is ad a quality determination provision: you can give yourself a defined
period of time after taking possession of the goods to "contest" payment
by providing an analysis from a agreed and named source showing that the
goods do not conform to certain preestablished criteria (like the IOOC
standards for the type of oil you're buying...but since you want to have
proof of the country of origin I think you may have a problem
there...)---actually you probably also need to make a provison who takes
the sample and how (as a seller I would not want you to do this...you are
not an independent party)

The period of time clause is there to protect the seller: you cannot drag
your feet (but need to make sure that you can have the product sampled
and analyzed and provide your banker with the right docs to stop payment
if needed). I guess you'll also need to make sure you buy C&F, delivered
to your door (otherwise it can become difficult to determine when you
take possession and take product samples--- suggest that the container
arrives sealed to your door and you have the sampler witness breaking the
seals).

As you see it becomes quite complicated (and there are out of pocket cost
involved which you have to ammortize over the volume of the deal.... the
rest is your learning investment).

Sorry to say that this does not guaarntee a good taste profile (you may
have read my previous emails about that point), just meeting chemical
standards. In order to try to make sure the product is the one you
decided to buy, you can also add that it should also (as in addition to
the above) be conform the samples provided: the seller should ship you
say 4 samples of 250ml each- all clearly marked & sealed by them (one for
you to taste, one to test agianst , 2 to use as back up in case of test
probs or if results are contested and more tests are needed)


As you can see: getting some protection is a real hassle.

Another warning: what type of seller are you dealing with if they cannot
tell you how to handle this situation?

And: do not count on your banker to have all terms the way that they will
protect you (I remember selling Frozen French Fries to Australia against
an automatically revolving irrevocable confirmed LC and receiing the
document from the buyers bank stating that the funds would be released on
supplying proof of delivery of "a box of french fries".... although i
understood that containers are sometimes called boxes, I thought it best
to suggest he ammend the LC to contain amore accurate description...like
about <means 10% plus or minus..should also be in description of the
funds> 40,000 cases of 4x2.5kg. He & his banker learned something which
could avoid dangerous exposure in the future and we built a trust
realtioship...but always dealt with LC!

Hope I did not scare you to much, my 3 rules are:
a) trust
b) cya (cover your...)
c) make sure you know what you are doing (do not depend on others to do
it for you)

Good luck

Ko Denhamer
vci.ko@...




On Wed, 09 Oct 2002 15:02:15 -0500 "jay shapiro" <isroil@...> writes:
> RE: Importing
> As a rookie on the process of olive oil importation and marketing I
> am
> wondering if anyone knows of any procedures that exist to safeguard
> the
> quality of the product purchased. I provided my importer with a
> postdated
> check for some oil so that I can have the product tested for acidity
> and
> source of origin and they will cash the check after the product
> tests ok,
> that was the plan and now it seems they are scared to send the oil,
> possibly
> they think I am trying to steal the oil or possibly the quality of
> the oil
> is very low and not even worthy of payment. Any ideas to appease
> both
> parties and insure quality for my Roil customers?
>
> J. Iaco Shapiro
> IsRoil Brands
> www.isRoilOliveOil.com
>
>
</pre>
</td></tr></table>

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  #2  
Old October 11th, 2002, 07:02 AM
Andrea and Kurt Küpper
 
Posts: n/a
RE: import & quality guarantee

<table border=0 cellpadding=2 cellspacing="0"><tr><td>
<pre>C&F is not delivered to your door! Looks like you need to do some studying
yourself.

C&F covers the cost of the goods and the transport to the designated port.
All charges thereafter are for the consignee (Terminal handling charges,
customs clearance, road transport to consignee etc). If you want goods at
your door you must specify eg DDU (Delivered, duty unpaid) or DDP
(Delivered, duty paid).

Kurt Küpper
-----Original Message-----
From: Ko Denhamer [mailto:VCI.KO@...]
Sent: Friday, 11 October 2002 02:14
To: OliveOil@yahoogroups.com
Subject: [OliveOil] import & quality guarantee


Jay:

I'm not sure where you're located but realize that in some countries
sending a post dated check is illegal!

Another thing I do not understand: are you importing yourself (buying
from a supplier outside your country) or sourcing locally (buying in the
country where you do business)?

Is the product you buy in "bulk" or packed in your packaging (realize
that this complicates matters: what do you want done with "your" product
if it turns out to be non-conform???). These are important considerations
and I suggest you "cover" these things clearly in a contract between you
and the buyer.

At first glance it looks like you and your supplier still need to
establish a realtionship & trust each other.(yes it goes both ways)...99%
of business is built on trust. The easiest way out may be to follow the
some of the rules of international business as described in the INCO
terms (your banks international business should be able to help you..or
search the web) and talk to your banker about a letter of credit. (yes
you'll have to do some learning!)

The LC is an instrument which describes the conditions which have to
occur for your bank to pay the funds. In fact these terms have to be
unambiguous (remember the bank has to be able to decide if the terms are
met and will only be able to do so if they are clear and uncontestable).

Typically the terms provide for payment against delivery of shipping
documentation (showing proof that the right volume of the right product
was shipped and delivered), in your case the only thing you can may be do
is ad a quality determination provision: you can give yourself a defined
period of time after taking possession of the goods to "contest" payment
by providing an analysis from a agreed and named source showing that the
goods do not conform to certain preestablished criteria (like the IOOC
standards for the type of oil you're buying...but since you want to have
proof of the country of origin I think you may have a problem
there...)---actually you probably also need to make a provison who takes
the sample and how (as a seller I would not want you to do this...you are
not an independent party)

The period of time clause is there to protect the seller: you cannot drag
your feet (but need to make sure that you can have the product sampled
and analyzed and provide your banker with the right docs to stop payment
if needed). I guess you'll also need to make sure you buy C&F, delivered
to your door (otherwise it can become difficult to determine when you
take possession and take product samples--- suggest that the container
arrives sealed to your door and you have the sampler witness breaking the
seals).

As you see it becomes quite complicated (and there are out of pocket cost
involved which you have to ammortize over the volume of the deal.... the
rest is your learning investment).

Sorry to say that this does not guaarntee a good taste profile (you may
have read my previous emails about that point), just meeting chemical
standards. In order to try to make sure the product is the one you
decided to buy, you can also add that it should also (as in addition to
the above) be conform the samples provided: the seller should ship you
say 4 samples of 250ml each- all clearly marked & sealed by them (one for
you to taste, one to test agianst , 2 to use as back up in case of test
probs or if results are contested and more tests are needed)


As you can see: getting some protection is a real hassle.

Another warning: what type of seller are you dealing with if they cannot
tell you how to handle this situation?

And: do not count on your banker to have all terms the way that they will
protect you (I remember selling Frozen French Fries to Australia against
an automatically revolving irrevocable confirmed LC and receiing the
document from the buyers bank stating that the funds would be released on
supplying proof of delivery of "a box of french fries".... although i
understood that containers are sometimes called boxes, I thought it best
to suggest he ammend the LC to contain amore accurate description...like
about <means 10% plus or minus..should also be in description of the
funds> 40,000 cases of 4x2.5kg. He & his banker learned something which
could avoid dangerous exposure in the future and we built a trust
realtioship...but always dealt with LC!

Hope I did not scare you to much, my 3 rules are:
a) trust
b) cya (cover your...)
c) make sure you know what you are doing (do not depend on others to do
it for you)

Good luck

Ko Denhamer
vci.ko@...




On Wed, 09 Oct 2002 15:02:15 -0500 "jay shapiro" <isroil@...> writes:
> RE: Importing
> As a rookie on the process of olive oil importation and marketing I
> am
> wondering if anyone knows of any procedures that exist to safeguard
> the
> quality of the product purchased. I provided my importer with a
> postdated
> check for some oil so that I can have the product tested for acidity
> and
> source of origin and they will cash the check after the product
> tests ok,
> that was the plan and now it seems they are scared to send the oil,
> possibly
> they think I am trying to steal the oil or possibly the quality of
> the oil
> is very low and not even worthy of payment. Any ideas to appease
> both
> parties and insure quality for my Roil customers?
>
> J. Iaco Shapiro
> IsRoil Brands
> www.isRoilOliveOil.com
>
>


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  #3  
Old October 11th, 2002, 07:33 AM
ahmeterkin
 
Posts: n/a
Re: import & quality guarantee

<table border=0 cellpadding=2 cellspacing="0"><tr><td>
<pre>Hello Ko,
I've read your response to JAY, and you are completly right..Every
bussinessman(Exporter/Producers) shoul avoid to make biz without l/c and/or
direct swift. This will also help to make people implement one of the rule of
you(cya)
Good Luck to everybody.
Erkin
----- Original Message -----
From: Ko Denhamer
To: OliveOil@yahoogroups.com
Sent: Thursday, October 10, 2002 4:14 PM
Subject: [OliveOil] import & quality guarantee


Jay:

I'm not sure where you're located but realize that in some countries
sending a post dated check is illegal!

Another thing I do not understand: are you importing yourself (buying
from a supplier outside your country) or sourcing locally (buying in the
country where you do business)?

Is the product you buy in "bulk" or packed in your packaging (realize
that this complicates matters: what do you want done with "your" product
if it turns out to be non-conform???). These are important considerations
and I suggest you "cover" these things clearly in a contract between you
and the buyer.

At first glance it looks like you and your supplier still need to
establish a realtionship & trust each other.(yes it goes both ways)...99%
of business is built on trust. The easiest way out may be to follow the
some of the rules of international business as described in the INCO
terms (your banks international business should be able to help you..or
search the web) and talk to your banker about a letter of credit. (yes
you'll have to do some learning!)

The LC is an instrument which describes the conditions which have to
occur for your bank to pay the funds. In fact these terms have to be
unambiguous (remember the bank has to be able to decide if the terms are
met and will only be able to do so if they are clear and uncontestable).

Typically the terms provide for payment against delivery of shipping
documentation (showing proof that the right volume of the right product
was shipped and delivered), in your case the only thing you can may be do
is ad a quality determination provision: you can give yourself a defined
period of time after taking possession of the goods to "contest" payment
by providing an analysis from a agreed and named source showing that the
goods do not conform to certain preestablished criteria (like the IOOC
standards for the type of oil you're buying...but since you want to have
proof of the country of origin I think you may have a problem
there...)---actually you probably also need to make a provison who takes
the sample and how (as a seller I would not want you to do this...you are
not an independent party)

The period of time clause is there to protect the seller: you cannot drag
your feet (but need to make sure that you can have the product sampled
and analyzed and provide your banker with the right docs to stop payment
if needed). I guess you'll also need to make sure you buy C&F, delivered
to your door (otherwise it can become difficult to determine when you
take possession and take product samples--- suggest that the container
arrives sealed to your door and you have the sampler witness breaking the
seals).

As you see it becomes quite complicated (and there are out of pocket cost
involved which you have to ammortize over the volume of the deal.... the
rest is your learning investment).

Sorry to say that this does not guaarntee a good taste profile (you may
have read my previous emails about that point), just meeting chemical
standards. In order to try to make sure the product is the one you
decided to buy, you can also add that it should also (as in addition to
the above) be conform the samples provided: the seller should ship you
say 4 samples of 250ml each- all clearly marked & sealed by them (one for
you to taste, one to test agianst , 2 to use as back up in case of test
probs or if results are contested and more tests are needed)


As you can see: getting some protection is a real hassle.

Another warning: what type of seller are you dealing with if they cannot
tell you how to handle this situation?

And: do not count on your banker to have all terms the way that they will
protect you (I remember selling Frozen French Fries to Australia against
an automatically revolving irrevocable confirmed LC and receiing the
document from the buyers bank stating that the funds would be released on
supplying proof of delivery of "a box of french fries".... although i
understood that containers are sometimes called boxes, I thought it best
to suggest he ammend the LC to contain amore accurate description...like
about <means 10% plus or minus..should also be in description of the
funds> 40,000 cases of 4x2.5kg. He & his banker learned something which
could avoid dangerous exposure in the future and we built a trust
realtioship...but always dealt with LC!

Hope I did not scare you to much, my 3 rules are:
a) trust
b) cya (cover your...)
c) make sure you know what you are doing (do not depend on others to do
it for you)

Good luck

Ko Denhamer
vci.ko@...




On Wed, 09 Oct 2002 15:02:15 -0500 "jay shapiro" <isroil@...> writes:
> RE: Importing
> As a rookie on the process of olive oil importation and marketing I
> am
> wondering if anyone knows of any procedures that exist to safeguard
> the
> quality of the product purchased. I provided my importer with a
> postdated
> check for some oil so that I can have the product tested for acidity
> and
> source of origin and they will cash the check after the product
> tests ok,
> that was the plan and now it seems they are scared to send the oil,
> possibly
> they think I am trying to steal the oil or possibly the quality of
> the oil
> is very low and not even worthy of payment. Any ideas to appease
> both
> parties and insure quality for my Roil customers?
>
> J. Iaco Shapiro
> IsRoil Brands
> www.isRoilOliveOil.com
>
>


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ADVERTISEMENT




**************************************************
Post message: OliveOil@yahoogroups.com
Subscribe: OliveOil-subscribe@yahoogroups.com
Unsubscribe: OliveOil-unsubscribe@yahoogroups.com
Moderators: OliveOil-owner@yahoogroups.com

Only 108 votes so far.... Where are you from?????
Vote: http://www.my3q.com/home/napm/6634.phtml
Results: http://www.my3q.com/view/viewSummary.phtml?questid=1855
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</pre>
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