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<pre>From SARDI;


What does quality assurance and quality mean?

The formal definition for quality assurance is "All those planned and
systematic actions necessary to provide adequate confidence that goods
or services will satisfy given requirements".

A less formal definition is "the control of processes to achieve aims."

The formal definition for quality is "All the features and
characteristics of a product or service that bear on its ability to
satisfy stated or implied needs".

For the full article
http://www.olivesorganic.com/cgi-bin...7e7c54fa5;a \
ct=ST;f=39;t=137




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